NetBase API & Platform Integrations
- Enhanced Data Coverage – Add more data, whether survey, CRM, Social Data, spreadsheets, or a myriad of other data.
- Bring Your Own Data Automation - New rows in Microsoft Excel or Google Sheets can be sent to a NetBase Topic, streamlining the upload process and further analysis in Quid Social.
- Integrated Alerts – Notify your team through collaboration tools, SMS, or other tools.
ENGAGE AND DELIVER OUTSTANDING CUSTOMER EXPERIENCE
- Capture all customer conversations across multiple channels
- Segment conversations by issues that matter to you such as customer care, location, author influence, and more
- Engage directly with customers to deliver timely responses and improve customer satisfaction
BUILT TO INTEGRATE
- Upload custom datasets into NetBase via the VOC Upload.
- Get alerts and data in real-time with API Integration.
- Integrate with over 3000 applications using the Zapier connector.
The NetBase Insight API: Integrate Social Media Insight & Analysis Into Your Applications